Warranty
WPPO LLC produces and imports ovens; the company provides a warranty for the oven and it's components (the oven’s body, floor, ventilation, finishes, stand, door, internal dome welding and accessories). This warranty ensures that these items do not have manufacturing defects or defects in the materials. This warranty is for a period of one year from the date the oven is shipped. This warranty is not valid if the oven has not been properly installed, operated and/or maintained in accordance with the product’s instructions.
EXCLUSIONS
The warranty stated above does not apply in the following situations:
(1) Ovens that were not installed as indicated in the product’s instructions or that were
installed out of compliance with local building laws.
(2) Ovens with hairline cracks in the ceramic cooking floor that were caused by over-firing.
See the product manual for more information regarding over-firing.
(3) If the oven was used incorrectly, which includes using excessive force to throw the firewood into the oven, adding appliances that are not provided by the manufacturer, using fuels that burn differently or at excessive temperatures (Note: Wood types that should not be used include: driftwood, coal, plywood, wood with a binder that burns at excessively high temperatures).
(4) If the oven was iced or cleaned with a wet mop when the oven was still hot (that can cause cracking or can damage the oven floor). If improper chemicals or cleaning products were used to clean or sterilize the inside of the oven.
(5) If damage occurs due to materials being stored on top of the oven.
(6) Normal wear and tear of the oven, or its parts, based on normal use. Normal wear and tear includes: (a) Minor cracking that occurs in the floor tiles due to normal material expansion and contraction. (b) Scratches on the stainless steel or finishes that may occur from normal use of the oven. (c) Fading or darkening of the oven’s exterior finishes where they are exposed to smoke, since this is normal wear and tear.
(7) For damages that occur to the oven, and its parts, or if the oven becomes inoperable, if caused by natural events such as floods, fires, earthquakes, wind or storms.
LIMITATIONS
WPPO LLC only is obligated to respond for the original price of the oven, excluding shipping costs. This is what the purchaser would receive based on this warranty. The purchaser does not have the right to recover incidental damages, including and not limited to: personal injury, property damage, loss of profits, damage to business reputation, the costs of receiving, unloading or installing the oven, or the loss of use of the oven. WPPO LLC is not responsible for damages that may be caused by defects in the oven, whether before or after the oven’s replacement if the warranty is invoked. This warranty is limited to truthful documented claims that are received during the effective period of the warranty. This warranty is based on the original purchase date of the product, not on the date of repair or replacement. If parts need to be repaired under this warranty, WPPO reserves the option to decide if new or used parts are utilized in the repair.
Note: This warranty may differ by state. Some states do not allow the exclusion or limitation of
incidental or consequential damages, or the duration of an implied warranty.
INVESTIGATION OF CLAIMS
WPPO LLC can investigate all claims against the warranty, so as to determine how they should
be addressed. In order to return an oven, or its parts, WPPO LLC (or its representative) will provide the
purchaser with a written return authorization, including shipping instructions. If the oven, or its
components, are not properly packaged, WPPO may bill the purchaser. WPPO may bill the
purchaser for return freight if the oven was damaged due to negligence or if the warranty is no
longer valid. See the Sales Agreement for additional information.
ONLY THIS WARRANTY
WPPO LLC's employees and /or dealers are not able to make any warranties or promise any
restitution beyond what is described in the oven’s warranty as described above.
What Our Experts Think
The WPPO Karma 25" Stainless Steel Wood Fired Pizza Oven - WKK-01S-304 is a high-performance outdoor pizza oven that combines traditional wood-fired cooking with modern convenience. Here’s why it’s a top choice for pizza enthusiasts:
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Premium Stainless Steel Construction: Made from durable, high-quality stainless steel, this oven is built to withstand the elements and ensure long-lasting performance.
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25" Cooking Surface: Large enough to accommodate multiple pizzas at once, making it perfect for gatherings and outdoor entertaining.
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Traditional Wood-Fired Flavor: The wood-fired design imparts a unique, smoky flavor to pizzas, creating an authentic Italian taste that can’t be replicated in conventional ovens.
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Rapid Heat-Up Time: The well-insulated oven reaches cooking temperatures quickly, allowing you to start making pizzas faster.
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Versatile Cooking Options: Not just for pizzas, this oven can also be used for roasting, baking bread, grilling meats, and more, offering a wide variety of cooking possibilities.
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Heat-Control Features: Comes equipped with adjustable air vents and chimney for precise temperature control, giving you greater control over your cooking process.
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Compact and Portable: Lightweight and easy to move, this oven is perfect for backyard use, camping, or taking on outdoor adventures.
Q&A
Q: What is the WPPO Karma 25" Stainless Steel Wood Fired Pizza Oven - WKK-01S-304?
A: The WPPO Karma 25" Stainless Steel Wood Fired Pizza Oven is a high-performance, wood-fired outdoor pizza oven that combines stainless steel construction with efficient heat retention, designed to create authentic, restaurant-quality pizzas in your backyard.
Q: What makes the WPPO Karma oven unique?
A: This oven features a durable stainless steel body for long-lasting durability, superior insulation for optimal heat retention, and a large cooking chamber that allows for consistent baking and delicious wood-fired flavor.
Q: What can you cook in the WPPO Karma pizza oven?
A: The oven is perfect for making pizzas, breads, roasted meats, vegetables, and more, delivering authentic wood-fired results.
Q: How is the heat controlled in this oven?
A: The oven’s design includes an adjustable chimney and air vents that help you control the temperature and smoke for precise cooking.
Q: What fuel does the WPPO Karma pizza oven use?
A: It uses traditional wood as fuel, which imparts that unique smoky flavor to your food.
Q: Is this pizza oven easy to use and maintain?
A: Yes, the oven’s design and included accessories make it easy to clean, and the stainless steel construction ensures durability and low maintenance.
Q: What are the dimensions of the cooking chamber?
A: The cooking chamber is spacious enough to accommodate multiple pizzas or other large dishes, offering plenty of cooking space.
Q: Can the WPPO Karma pizza oven be used outdoors?
A: Yes, it is designed for outdoor use, making it perfect for backyard gatherings, patios, and outdoor kitchens.
Maintenance Tips
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Regular Cleaning: Clean the oven interior and exterior after each use. Use a brush or spatula to remove ash and food debris, and wipe down the stainless steel with a soft cloth and mild detergent.
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Cool the Oven Properly: Allow the oven to cool completely before cleaning to prevent damage. Never attempt to clean a hot oven.
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Clean the Chimney: Periodically inspect and clean the chimney to remove soot and buildup that can affect airflow.
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Check for Ash Build-up: Remove excess ash regularly from the oven floor and bottom to ensure efficient heat circulation.
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Polish the Stainless Steel: For the stainless steel surfaces, use a stainless steel cleaner to keep it looking shiny and free of fingerprints.
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Inspect the Firebricks: Check the firebricks inside the oven for cracks or damage. Replace any broken bricks to maintain optimal heat retention.
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Lubricate Moving Parts: If the oven has movable parts like doors or vents, lubricate them periodically to keep them operating smoothly.
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Check Door Seal: Ensure the oven door seal is intact and clean. A proper seal helps maintain heat inside the oven.
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Store Accessories Properly: Store pizza peels, stones, and other accessories in a dry place to prevent moisture damage.
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Seasoning the Oven: Periodically season the firebricks with olive oil or similar to protect the surface and improve cooking results.
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